Summary/Objective
The Accounts Receivable Clerk is responsible for delivery high quality customer service to both internal and external customers, developing and retaining business by deposits and reporting, and performing a variety of administrative task that support our overall mission of delivering quality and value.
Essential Functions:
- Adherence to Credit and Collection policies.
- Accurately applies customer payments.
- Researches and resolves payment discrepancies.
- Process credit card payments and customer account credit memos.
- Adjust customers’ accounts as needed.
- Reviews ageing reports periodically to monitor delinquent payments and flag high-risk accounts.
- Performs standard daily collection calls.
- Prepares daily cash deposits and verifies for accuracy. Relays information to appropriate cash management accountant.
- Attention to details.
- Answers customers’ inquiries.
- Prepares analysis of accounts as needed.
- Copies and files documentation as needed both manually and electronically.
- Excel skills.
- Other assigned duties.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies:
- Strong PC skills and the ability to navigate within the Corsicana Mattress systems are critical.
- Working knowledge of relevant software.
- Understanding basic accounting principles.
- Ability to understand and apply basic math skills.
- Ability to responsibly use work related equipment and materials.
- Understanding of internal controls.
- Excellent communication skills.
- Attention to detail.
- Ability to plan and organize; good time management skills.
- Ability to retain information (e.g., policies, procedures) or find it as needed.
- Problem solving ability.
- Customer service oriented.
- Ability to operate under pressure of deadlines.
- Cooperative, team oriented, patient, calm under pressure, and able to work independently.
- Ability to function in fast-paced environment.
Supervisory Responsibility:
NA
Work Environment:
Very busy, can be loud at times.
Physical Demands:
Desk job
Position Type/Expected Hours of Work:
Monday-Friday 8:00-5:00, occasional late nights and Saturdays during our busier times.
Travel:
NA
Required Education and Experience:
- High School Diploma.
- Experience in Customer Service or Accounts Receivable.
Additional Eligibility Qualifications:
- Excel knowledge & understanding.
- Strong communication skills.
Work Authorization/Security Clearance (if applicable):
NA
AAP/EEO Statement
Corsicana Mattress Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Corsicana Mattress Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Corsicana Mattress Company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Corsican Mattress Company employees to perform their job duties may result in discipline up to and including discharge.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.